Shipping & Returns Policy
Find important information about order processing, delivery, returns, refunds, and customer support.
Fast Processing
Processed within approximately 24 hours of your order being received.
Domestic Delivery
Around 2 days once shipped, depending on destination and carrier conditions.
International Delivery
Approximately 3–10 days, depending on destination, customs, and transit conditions.
Support
$100 minimum orderFree shipping on orders over $200
Shipping Policy
Order Processing
Orders are typically processed within approximately 24 hours of being received. Once processed, we aim to ship as quickly as possible — generally by the next business day.
Delivery Times
Domestic deliveries typically arrive in around 2 days once shipped, depending on the destination and carrier conditions. International deliveries generally take approximately 3–10 days, depending on destination, customs, and other transit circumstances. These are estimates, not guaranteed delivery dates.
Shipping Confirmation & Tracking
We ship with UPS. Once your order has shipped, tracking information is provided as soon as it’s available so you can follow its progress to delivery.
Returns & Refunds
Due to the nature of our products, most orders are not eligible for return once they have shipped.
If there’s an issue with your order — for example, it arrived damaged, incorrect, or otherwise not as expected — contact our support team at support@lostfarm.store. We’ll review each situation individually and work with you to find the right resolution.
Depending on the circumstances, an approved resolution may include a replacement, store credit, or refund where applicable.
Problem With Your Order?
If your order arrives damaged, incorrect, incomplete, or otherwise has a problem, please contact us as soon as possible at support@lostfarm.store. Let us know your order number and a brief description of the issue, and our support team will review it and determine the appropriate resolution.
Customer Support
Our support team can be reached by email at support@lostfarm.store for questions about:
- Order status and shipping
- Tracking issues
- Returns and refunds
- Damaged or incorrect orders
Frequently Asked Questions
How quickly are orders processed?
Orders are typically processed within about 24 hours, and we aim to ship them by the next business day.
How long does domestic shipping take?
Domestic deliveries typically arrive in around 2 days once shipped, depending on destination and carrier conditions.
How long does international shipping take?
International deliveries generally take approximately 3–10 days, depending on destination, customs, and transit conditions.
How can I track my order?
We ship with UPS. Once your order ships, tracking information is provided as soon as it’s available.
What is the minimum order?
$100. Orders over $200 also qualify for free shipping.
How do I request help with an order?
Email support@lostfarm.store and our team will help with any order question.
Need Help With an Order?
For questions about your order, shipping, returns or refunds, contact us at support@lostfarm.store.